Welcome to the Casinoplusbonus Casumo Casino review. This review is especially for our readership from the UK, Canada, New Zealand, Ireland, and India looking to play casino games using GBP, CAD, NZD, EUR, or INR deposits.
Casumo Review by Casinoplusbonus
- Please read the Casinoplusbonus affiliate disclosure in the footer of this casino review.
Table of Contents
Casumo 18+ and 19+ Minimum Age Restrictions: To play at Casumo online casino you need to be 18 or over in the UK, the Republic of Ireland and New Zealand. For players in Canada the legal gambling age to join Casumo is 19+.
Quick Facts |
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| Online Since | 2012 |
| Casino Games | Playtech, Microgaming, Red Tiger, Play’n Go, NetEnt, Novomatic, Pragmatic Play, Big Time Gaming, BetSoft Gaming, Yggdrasil, Quickspin |
| Live Casino Studios |
Evolution, Playtech, Ezugi, Pragmatic Play Live |
| Security | UK Gambling Authority (UKGC), Malta Gaming Authority (MGA), iGaming Ontario (iGO), HTTPS TLS Encryption |
| Operator | Casumo Services Limited |
| Payment methods | Visa, MasterCard, PayPal, Neteller, Skrill, ecoPayz, MuchBetter, Astro Pay, PayTM, Paysafecard, NetBanking UPI, Google Pay, InstaDebit, iDebit, Interac, Poli |
| Accepted Countries | The UK (GB£), Ireland (EU€), India (IN₹), Canada (CA$), New Zealand (NZ$), South Africa (EU€) or (US$) |
| Welcome Bonuses |
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Casumo Casino Review Rating - 95%
Casino Games
Security & License
Registration
Customer Service
Casino Bonus
Casinoplusbonus Top-Rated!
Why play at Casumo Casino? This is a casino covered by the best licensing in iGaming - UKGC, MGA, and iGO. Its performance in the iGaming sphere has also been recognised by some of the industry's top award organisations. Since 2013 the casino has won EGR and EGA awards, including 2021 eGaming Review (EGR) Nordic Awards: Casino Operator and 2020 Industry Community (ICA) Awards: Online Operator. As an award-winning brand Casumo has an impressive selection of slots including Megaways titles like the EGR B2B Awards London 2021 award-winning Gonzo’s Quest Megaways™. As for points deductions from bringing the casino to its 95% rating, -10% from the bonus brought it 4.5 out of 5 stars because wagering for bonus money deriving from a deposit match is high compared to industry standard. -5% for the games collection is because UK and Ontario players have around 2,000 fewer games versus the MGA version of the platform. Next was a -5% deduction for registration as there are no options for social sign ups, and -5% for customer service because there is no telephone support. Overall, 25% worth of reductions out of a 500% basis rate is 100 divided by 500% x 475% gives Casumo a 95% rating.
Casino Platform Pros and Cons
| Positives |
|---|
| Low 30x Bonus Wagering |
| Bonus Bets Include Slots, Live Dealer, and Virtual Table Games |
| Reputable Licensing from UKGC, MGA & iGO |
| Excellent Selection of Progressive Jackpot Games |
| Fast One-Minute Sign-Up Process |
| iOS, Android & Web Browser Mobile Accessibility |
| Excellent Selection of Real Money Software Provider Promos |
| Responsible Gambling Tools Available |
| Negatives |
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| 72 hours withdrawals could be improved upon |
| UKGC & iGO versions have a smaller game collection than the MGA version |
| Public Trustpilot score needs to improve |
| 30x ‘Deposit + Bonus’ wagering for deposit matches is above average compared to its competitors |
Trustpilot: According to the popular review platform, players rate Casumo as poor. At the time of updating this review in October 2024, the Casumo Casino Trustpilot score was 2.7 from 1,910 reviews, which is contradictory the rating we have giving this platform.
Over 1,600 Online Casino Titles
As you navigate through the Casumo online casino site, you will see it mentions ‘over 1,600 games’ multiple times. We put that figure closer to 2,000+ games because Casumo has such as sizeable live casino and video slots selection hosting multiple developers constantly releasing new game titles every month, and some, like Pragmatic Play, Red Tiger, and Play’n Go, release a new casino game title every week. Below, we briefly break down the casino’s 4 main verticals so you know exactly what to expect.
- Video Slots: You can expect a large choice of themes, reel counts, and a range of reel mechanics such as cluster pays, Megaways, Ways to Win, and 3 to 6 reel slots with 1 to 100 pay lines, plus there are Infinity and Infinite reels. And as any top casino should have, the big-name slot developers with the most popular online slots and features are here. Some of the classic 3 reel and 1 pay line slots are perfect for penny slot players looking for £/$ 0.01 spin bet, while other slots offer bets of £/$ 0.05, 0.10, 0.20, 0.25, 0.30, 0.40 minimum bets and up to £/$ 100 per spin for some titles like Pragmatic Play slots.
- Jackpot Games: Microgaming jackpot slots such as Mega Moolah Goddess, Absolootly Mad, the Witch’s Moon, Immortal Romance Mega Moolah, Juicy Joker and more. You will also come across the WowPot jackpot slot collection, too. Then Playtech also has a selection of jackpot slots here including its famous Jackpot Giant and the entire portfolio of Age of the Gods jackpot games – that includes the Playtech Live Age of the Gods Bonus Roulette. Finally, more jackpot networks are here with NetEnt’s Mega Fortune, Divine Fortune, Hall of Gods, Arabian Nights and more. Also, look out for daily jackpots from Red Tiger and more jackpot titles from Yggdrasil and BetSoft.
- Virtual (RNG) Tables: Arguably, the most sophisticated virtual and/or RNG table games available are based around live dealer games. Evolution’s First Person titles are superb in giving you augmented reality 3D table games such as Craps, Roulette, Baccarat, Mega Ball bingo, and more. If you are looking for some low-stakes virtual tables, then check out the 10p roulette and 20p roulette ($0.10 and $0.20 bets). You will also find low-stakes blackjack tables, baccarat, poker, and video poker titles. It is worth noting that some of these virtual games accept bets from £/$0.10 up to £/$2,000.
- Live Casino Games: The 2 biggest live dealer platforms are the backbone of the Casumo live casino. Playtech has close to 40 different titles, while Evolution has over 55. And to tip the live dealer game count over 100, Pragmatic Play Live has 15+ game titles and Ezugi has another 20+ to offer. Between both brands, there are 15 variants of blackjack with a mix of 7-seat games and tables that never require you to queue, thanks to unlimited technology. You will also find around 25 variants of roulette to choose from – some of the most popular being Lightning Roulette and Quantum Roulette, which both give players the chance to win up to 500x their bet with flash multipliers. Baccarat and poker players will also be impressed with the large selection of table variants available for each game type. Also, look out for Sic Bo, Fan Tan, Dragon Tiger, and live Craps. Bets start at £/$ 0.10 for dice and roulette games, while card games start at £/$ 0.50 to £/$ 1.00. Max bets can go up to £/$ 25,000 on some tables.
- Live Game Shows: The selection of live game show-style titles is vast. Choose from the Wheel of Fortune titles from Playtech, like Money Drop, Spin ‘a’ Win, or Adventures Beyond Wonderland. Evolution’s Wheel of Fortune titles include Dream Catcher, Crazy Time, and Monopoly Live. You will also see Mega Wheel from Pragmatic Play Live. In addition to these, you can play TV quiz shows Who Wants to Be a Millionaire and 2 versions of Deal or No Deal. Plus, lotto and bingo fans can get stuck into Cash or Crash and Mega Ball and slot players can spin away on live slots – Buffalo Blitz and Age of the Gods: God of Storms—a pretty neat collection. Game show bet ranges start at £/$ 0.10 per bet and can go up to £/$ 5,000.
Some games are not available in some jurisdictions. For example, NetEnt and Evolution games are not accessible for players in Canada due to local licensing agreements.
Casumo Casino Licensing
Casumo Casino is a well-recognised brand name and its fame not only comes from its amazing portfolio of game titles but also from its 2 excellent licenses covering members playing at the casino. The UKGC and the MGA are considered the best online casino licensing authorities in the world, and both have close to flawless reputations in governing the gambling entities that fall under their regulatory frameworks.
- UKGC: This license is held by Casumo Services Limited and is licensed under account number 39265. Licence number: 039265-R-319417-019 allows Casumo to operate an online casino, sports betting, and virtual betting. Casumo.com is the only website the company had registered under the aforementioned license and account numbers.
- MGA: This license is also held by Casumo Services Limited. The MGA license number is MGA/CRP/217/2012. The casino holds licenses with the MGA to offer type 1 and type 2 Gaming Services.
- AGCO: The Alcohol and Gaming Commission of Ontario (AGCO) operates a subsidiary for online casino licensing. This subsidiary is iGaming Ontatrio (iGO), which oversees all Casumo Casino operations under the provincial laws of Onatario.
- Other Licenses: Casumo also has Swedish Gambling Authority (SGA) and Danish Gambling Authority (DGA) licensing adding to its global prowess.
Many of the rules of these 2 licensing authorities layouts are very similar:
- Member balances must be kept in bank accounts not associated with casino operational expenses
- All complaints must be answered by customer services and may only be closed if the customer is satisfied
- If a casino dispute is not settled, members have the option to make a complaint to the licensing authrity or a designated ‘Alternatives Disputes Resolution’ organisation, which is overseen by the licensing authority.
- Casinos accept they are subject to random tests without prior notice
- Casinos must abide by consumer rights and privacy laws according to the licensing framework the casino operates under.
What alternative licensing authorities are available? If you are looking to play casino games using crypto, then online casinos under the Curacao licensing authority are your best bet. However, these platforms are not available for players in the UK.
Licenses and safety
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- Random Number Generators (RNGs): Software providers that supply Casumo Casino must pass an RNG test from a reputable third-party algorithm testing firm. eCOGRA, QUINEL, GLI, and BMM TestLabs are some of the most well-known in the industry.
- Return to Player (RTP) Checks: Regular payout calculations are made to ensure the games are paying out fairly and within a reasonable threshold of the RTP/House Edge for that game. These algorithms are also regularly changed to keep the code fresh and up to date.
- Encryption: Also, you can be sure your connection to the games and their RNGs, as well as all interactions with the casino, are always encrypted via the HTTPS TSL financial grade security certificates.
- 10-Steps-to-Cyber Security: Casumo Casino’s online casino platform has a reputation for safety as it operates under the UK government’s 10-Steps-to-Cyber Security.
Three-Step One Minute Registration Process
Registering an account at Casumo Casino takes just 1 minute if you have all your personal information ready to provide. Below, we walk you through this simple process. You will not need to supply any ID or proof of address at this point, but when it comes to withdrawals, the casino will then ask you to provide this info.
Step 1: Click on the ‘Sign Up’ button to begin your registration process
- Enter your email address
- Enter the password you want to use
- Enter the username you want to be known as at the casino
Step 2: Confirm your details
- Enter your first name and surname
- Select your gender
- Enter your date of birth
- Enter your address, postcode and city
- Select the country you are signing up from
- Enter your mobile number
Step 3: Confirm your email address
- At this point, you will need to log into your email and click on the link to confirm your email address. You will then need to log in to the casino for the first time to access your new account.
- You are now ready to make your first deposit or play through your no deposit bonus if you signed up using the link in the box above
One Account: Make sure that no one else in your household has an account with Casumo Casino. Also, if there is anyone with a Casumo account using the same device, IP address, telephone number, or a linked email address, then you will not be able to sign up as the casino has a strict no linked accounts policy.
Deposits & Withdrawals
While planning deposits during this Casumo Casino review, we were suitably impressed with the payment options available for each country.
The only currency missing from our main English-speaking target audiences is South African Rand (ZAR). Aside from this, players can hold a casino balance and play games using Canadian Dollars (CAD), New Zealand Dollar (NZD), British Sterling (GBP), Indian Rupee (INR), and European Euros (EUR).
- UK (GBP): Players from the UK cannot use credit cards to fund their casino account. However, that’s about the only limit. There are tons of payment options available, such as PayPal, Neteller, Skrill, Google Pay, ecoPayz, MuchBetter, Paysafecard, Apple Pay, and debit cards. All these options are also available as withdrawal methods.
- Ireland (EUR): Players in Ireland have exactly the same rules as the UK for payments and withdrawal methods. No credit cards are allowed, but there are tons of fast and trustworthy deposit and withdrawal options by card, eWallet, or prepaid cards.
- New Zealand (NZD): Players in New Zealand can deposit and withdraw using Credit or Debit cards, plus all the major eWallets are available, such as Neteller, Skrill, ecoPayz, Google Pay, and MuchBetter. You can also try Poli which is only available to players in New Zealand.
- Canada (CAD): Players in Canada have all the same options as New Zealand mentioned above (except Poli), but on top of this, Canadian online casino players can also use deposit and withdraw using InstaDebit, iDebit, and the local Interac payment method.
- India (INR): NetBanking UPI, PayTM, and AstroPay are popular deposit and withdrawal options. Visa and MasterCard credit/debit work with some banks, but not all – this is because a few banks in India ban gambling transactions using their services. Also, try some of the popular eWallets such Skrill, Neteller, and especially MuchBetter, which won the EGR B2B 2021 Innovation in payments solutions award and it already popular in India.
- South Africa (USD or EUR): Players in SA will need to choose either USD or EUR to play. We do not recommend using VISA or Mastercard to deposit/withdraw because the fee can be quite high. MuchBetter eWallet is an excellent solution because you can deposit using ZAR, cheaply convert that amount to USD or EUR. Skrill and Neteller also do the same as MuchBetter. Other options you have are Paysafecard and AstroPay.
You can learn more about the various casino payment methods here. This dedicated page gives you insights from the Casinoplusbonus team using these payment methods. We offer with pros and cons for each payment options. We also provide links directly to the payment providers’ offcial websites, so you can learn more about each one directly from the source.
Payment options
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Deposit/Withdrawal Limits
- Monthly withdrawal limits are £/€/$ 50,000 or ₹4 million per month.
- Minimum deposits/withdrawals, there are set to £/€/$ 10 or ₹ 800.
- Payout time frames at Casumo can be quite long because of the ‘Pending Time’ which may take up to 3 days.
Highly Rated & Super Responsive Customer Services
The customer services at any online casino holding MGA and/or UKGC licenses must be top-notch. This is a prerequisite of obtaining a license and an ongoing service all online casinos must offer to maintain their license. That said, any casino worth its weight in gold is going to focus on offering its customers high quality and easily accessible support services. Casumo online casino does exactly that with 24/7 support services that come with multiple options to get in contact with its agents.
- Live Chat: The first port of call if ‘self-help’ options cannot solve your issue or answer a specific question should be the live chat service. This is a 24/7 facility giving you access to a support agent in real-time. The agent will answer your query immediately.
- Email: The email support is there if you do not need an answer immediately or if you need to send more detailed information. Although you can also send attachments through the live chat (FYI). Email ‘[email protected]’ for support services.
- Social Media: The casino has both a Twitter and Facebook account you can visit for updates and information. You can also contact customer support via these options.
- Self-Help (FAQ): The FAQ section is packed full of Q&As. You can find the ‘FAQ’ link in the casino’s footer. You will find the sections: ‘Top 4 Questions’, ‘Customer Support’, ‘Account’, ‘Payments’, ‘Withdrawals’, ‘Bonus & Free Spins‘, ‘Technical Questions’, ‘The Adventure’ (VIP/Loyalty Progress), ‘Tournaments’, ‘Licenses & Security’, and ‘Sports’. If you expand each one of these, you will find the most commonly/frequently asked questions relevant to the section title.
- Footer Links: To top off the Casumo online casino customer support package, there are links in the casino’s footer where you can find more information about the casino. ‘Privacy Notice’, Terms & Conditions, ‘Withdrawal Policy’, ‘Work at Casumo’, ‘Casino Games Guide’, ‘Bonus Terms’, ‘Sports Terms & Conditions, ‘Cookie Policy’, ‘About Us’, ‘Play Okay’, ‘Responsible Gaming’, ‘FAQ’, ‘All Games (a-z)’, and ‘Blog’.
- Blog: There is an extensive blog section that is quite helpful for finding tips and tricks while it is a great place for those that like a bit of gossip, sports tips, and some casino news such as ‘Casumo’s Most Popular Slots Series: Reactions’ and ‘Sharing Insights: Casumo’s Coffee Drinking Habits’.
- Game Guides: Want to learn how to play different casino games as well as pick up pro tips and strategy, then check out the game guides. Some of the guides are ‘How to play Slots’, ‘How to play Online Roulette’, and ‘How to play Online Blackjack’.
Responsible Gambling Software
One thing that is well worth mentioning is Casumo Casinos’ responsible gambling tools.
| Responsible Gambling Tool | Description |
|---|---|
| Deposit Limits | Set daily, weekly, and/or monthly deposit limits. |
| Session Limits | Set the maximum session limit per day, week, or month. |
| Loss Limits | Set daily, weekly, and/or monthly loss limits. |
| Reality Checks | Set up a pop-up to appear at certain intervals to remind you how much you have won/lost, your current balance, and how long you have been playing for. |
| Self Exclusion | Ban yourself from playing real money games for set periods referred to as a ‘Cooling Off Time’. |
For more information about how to use these tools, visit the Casinoplusbonus responsible gambling tools page.
Casumo Casino Bonus Offers
Casumo casino covers multiple jurisdictions and currencies. As such, the casino offers different welcome bonus deals to each country/currency. In the chart accompanying this text, you will see the different bonus offers available for each country.
For Ireland you can claim your bonus in Euros, the UK is British Sterling, casino players from India can claim using INR, then NZD for the New Zealand online casino version of Casumo, and CAD for Canada. Players from South Africa will need to claim using the EUR version or USD which has the same values as the Euro.
Regular Bonus Offers
Other bonus deals at Casumo Casino include a list of other regular bonus deals that will become available once your welcome bonus is through ‘or’ if you prefer, you can skip the welcome bonus and head straight into the casino’s regular promo deals.
- Tournaments (leader boards, slot & reel races, table games points)
- Reload Bonus Deals
- Monday Live Roulette
- Terrific Tuesdays (Slots)
- Drops & Wins promotions
- VIP/Loyalty Progress Bars
Check regular promos: Regular promotional deals at Casumo Casino will change according the seasons, events, time of year, and so on. As a member, you will receive emails and SMS offers/reminders (if turned on), and you will always find a complete list of current bonus offers in the casino’s promotions section.
| Bonus | Turnover and bonus terms |
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Canada: 100% match up to CA$ 2,000 (Over 3 deposits)
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Depending on your location or chosen currency, the welcome bonus will be different. Each bonus deal will come with a set of rules that you must abide by and lucky these ‘bonus terms’ rarely change, even though the bonus amounts are different. Below, you will find a breakdown of these ‘bonus terms’:
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| Ireland/South Africa: 100% Match Deposit Bonus up to €-$ 300 + 50 Bonus Spins | |
| The UK: £100 deposit match + 50 Bonus Spins | |
| New Zealand: 100% Match up to NZ$1,200 + 20 Free Spins | |
| India: ₹2,000 in bonus cash + ₹1 rupee that has a 1x wagering requirement |
Casumo Online Casino Operator Information
The owning company and operator behind the very popular Casumo online casino is Casumo Services Limited. This is a company that holds both a UKGC and MGA license and it has been scrutinised thoroughly with financial and character due-diligence according to The Gambling Act 2005 and EU gambling laws that govern Maltese business and the MGA licensing framework; one that won the Global Gaming Awards 2018 Corporate Service Provider of the year award. You will find that Casumo Services Limited on the MBR (Malta Business Registry) as company number C 55663 where it shows the company is operating at the following address:
Casumo Services Limited
The Unicorn Centre
Triq il-Uqija
Swieqi SWQ 2335
Malta
There are 240,000 private shares issued to Casumo Services Limited worth €1.00 each and the primary shareholder, which owns all 240,000 shares, is Casumo Holding PLC, which is also operating out of the same address as Casumo Services Limited in Malta and is registered on the MBR as company number C 63156.
As for positions in the company, these are:
- Matthew Borg Manche (Director/Legal Representative/Judicial Representative)
- Pablo Enrique Grunbaum Botbol (Director/Legal Representative/Judicial Representative/Company Secretary)
- PwC (Company Auditor)
Casino Casino Review FAQ
Which casino games and software providers are at Casumo Casino?
Casumo Casino has 1,000s of video slots and one of the most impressive collections of progressive jackpot slot titles. You will be able to play the top-paying and most famous jackpot slots in iGaming all under one roof. Playtech’s Age of the Gods, Microgaming’s Mega Moolah and WowPot pooled slots, Red Tiger, Yggdrasil, and more. Plus, there are live dealer titles with progressive jackpots such as Age of the Gods Bonus Roulette connected to the pooled Age of the Gods slot progressive jackpot. Adding to the impressive selection of slots, live casino players are going to love the live dealer lobby where there are over 130 titles to choose from, ranging from table games, live game shows, bingo, and lotto.
Is Casumo Casino a Reliable & Serious online casino?
Absolutely. When a casino has dual licensing from the UKGC and the MGA, it is deemed as one of the most reliable and trustworthy casinos you can play at. The very tight and stringent rules applied by the UK government are so harsh, companies leave the industry because they can’t handle the pressure. This leaves strong and financially secure companies that abide by rules put in place to protect UK online casino players. The MGA is also a strict licensing authority governed by EU laws that also protect non-EU citizens with free legal advice, mediation services, consumer rights, and privacy laws. That means players from South Africa, Canada, New Zealand, and India are all protected via the MGA license under EU law in the same way as players from the Republic of Ireland and other EU countries.
Which countries can sign up to Casumo Casino & which currencies are accepted?
The Republic of Ireland (EUR), The UK (GBP), Canada (CAD), New Zealand (NZD), and India (INR). The casino also accepts players from South Africa, but ZAR is not an accepted currency. However, players from SA can play using EUR or USD.
Is there a Casumo Casino bonus code?
Most of the bonus offers at Casumo Casino are via the promotions tab and made available to you as a selection when you deposit. There are no Casumo Casino bonus codes as such. However, from time to time, a bonus code deal may arise. Quite often, the casino will send a bonus code to get you interested in the sports betting vertical available.
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