The online casino deposit turnover is in the terms of conditions for some online casinos. This guide explains how you can find it! (Images by johnstocker on Vecteezy)
An online casino deposit turnover has nothing to do with a bonus wagering requirement.
It is a term added to the withdrawals or AML section of online casinos that state how many times you need to place real money bets before you can make a free withdrawal.
It is often misunderstood, and not many new casino players understand what it is. In this guide, we’ll explain exactly what a deposit turnover is, how you can find whether an online casino has a deposit turnover, and how it can affect your online gambling.
Signing Up For An Online Casino is the Easy Part
When you sign up and deposit for an online casino, the process couldn’t be similar in most cases. Your balance updates as soon as your financial provider approves funds or when your crypto network processes the transaction.
However, there is one key point some players overlook, at that is when it comes to withdrawing your money.
Firstly you need to make sure you can pass the casino’s KYC check before you can withdraw. Then, there is one more requirement that some online casinos place in the small print of their terms and conditions, which most players don’t read.
This is the deposit turnover, or some refer to it as the deposit play-through amount.
Deposit Turnover at Online Gambling Sites Explained
Before you can withdraw without any additional charges added by an online casino, you need to have played through your deposit a certain number of times. For example, if the deposit turnover is 3x and you deposit $100, you have to have placed $300 worth of bets before you can make a free withdrawal.
In some cases, casinos will go as far as cancelling your withdrawal because you have not met the deposit turnover. This is something the casino is not allowed to do if it is operating under a licensing authority like Curacao eGaming, Malta Gaming Authority (MGA) or the Kahnawake Gaming Commission (KGC).
However, if you risk playing at an online casino with no licensing, then you will be forced to play through the deposit turnover before you withdraw.
Example of Deposit Turnovers
| Turnover | Deposit | Bet Amount Before Free Withdrawal is Free |
|---|---|---|
| No Turnover | $/€ 100 | $/€ 0.00 |
| 1x | $/€ 100 | $/€ 100 |
| 3x | $/€ 100 | $/€ 300 |
| 5x | $/€ 100 | $/€ 500 |
Jurisdictions Deposit Turnovers Are Common
I’ve never seen a deposit turnover applied to an online casino in the UK, nor at casinos operating under iGaming Ontario (iGO), which is the subsidiary for online gambling licensing under the Alcohol and Gaming Commission on Ontario AGCO.
- Curacao (CeG/GCB): Curacao online casinos often apply a deposit turnover, which can be from 1x up to 5x. The worst we have seen is 10x, but that was for players that play table games like Blackjack and Baccarat, which comes with an RTP of over 99%.
- MGA: Some casinos under the MGA licensing apply a deposit turnover, which is usually just 1x. There are also quite a few online casinos and sports books that do not require a turnover.
- KGC: Online casinos under the KGC are more random when it comes to deposit turnovers and can vary from 1x to 5x.
There are usually different deposit turnover rules for sports betting, and on occasion, you may also see different rules depending on the country you are in.
Other jurisdictions: As Casinoplusbonus focuses on six countries, the only licensing authorities we cover are Curacao, UKGC, AGCO, MGA, and KGC.
Why Online Casinos Apply a Deposit Turnover
Casinos apply the deposit turnover, so your deposit contributes to revenue. It sounds greedy, and in many respects, it is.
After all, the money is yours. Surely, if you decide you don’t like an online casino and want to withdraw, then it’s your prerogative to do so.
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Some casinos say they require a deposit turnover due to anti-money laundering measures. This is not accurate in most cases.
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Others claim it is to cover the cost of opening your account and processing payments. Yet, the casino can counter this by adding a 5% or 10% charge to your withdrawal. In fact, when a withdrawal is not free, the fee is usually between 5%, and I have seen some charges as high as 15%.
The cold, hard truth: The deposit turnover makes sure you contribute to casino revenue. Call it greed or if you look it from another angle a clever business practice
Where to Find Real Money Deposit Turnover Requirements
You can find an online casino’s real money turnover in the terms and conditions. Another place to look is online casino reviews.
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Withdrawal section of the casino’s terms and conditions.
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AML section of the terms and conditions.
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Online casino reviews.
Casinoplusbonus casino reviews display the turnover in the pros and cons. The same information is also available in the deposits section.
Rounding It All Up
If you want to avoid deposit turnovers, you will need to find online casinos under the iGO, UKGC, or MGA licensing. Almost all online casinos operating under the laws of Curacao come with a deposit turnover, and I don’t recall ever seeing one that does not require a deposit turnover.
Therefore, most crypto players will have to deal with this rule, simply because the iGO, UKGC, or MGA still don’t have any operators offering crypto gaming under their framework. Only operators operating under the Curcao licensing laws offer crypto gaming for the time being.
As for whether these turnover rules are fair, well, we’d like to hear from you in the comments section below. We always reply, so let us know your thoughts. You can also discuss the topic with other players within the Casinoplusbonus community via our Casinoplusbonus forum.
FAQ
What do I do if an online casino cancels my withdrawal because I have not met the deposit turnover?
If your online casino cancels your withdrawal, you can contact support and ask them why. If it is because you did not meet the deposit turnover and you still want to withdraw your balance, you can tell them you are willing to pay the fee. If the withdrawal is subsequently cancelled, then you can look at your option to file a complaint using the Casinoplusbonus online casino complaints guide.
Can an online casino prevent me from withdrawing my money?
Every casino should process any withdrawal request you make as long as you have passed the KYC check process. A casino under the Curacao or MGA licensing cannot simply keep your money.
Can an online casino refuse to allow me to withdraw winning if I have not met the deposit turnover?
Unfortunately, the answer is yes. The casino can allow you to withdraw the amount you deposited. Still, until you complete the deposit turnover, your winnings could be stuck in the coffers until you lose them or win more and meet the deposit turnover.
Is the deposit turnover fair?
In our opinion, the entire team at Casinoplusbonus feels that deposit turnovers are unfair. They should not exist because when you deposit, that money is yours, and the casinos to say whether you can withdraw it or not.
How can I avoid casinos that require a deposit turnover?
Always read casino reviews before you sign up for an online casino. A good review should tell you whether the platform you are considering signing up for has a deposit turnover. You can read our Casinoplusbonus casino reviews here and find the deposit turnover info in the pros and cons as well as the payments section.
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