X1Casino Review

X1Casino Expert Casino Test

X1Casino is an online casino platform that focuses on players that want to play video slots, live casino, and virtual table games. There are dedicated lobbies for Megaways, Jackpots, Live, Feature Buy and Table Games, plus there’s a section to sort games by software providers.

X1Casino’s main target markets are easy to define as the casino accepts Australian Dollars (AUD), Canadian Dollars (CAD) and Euros (EUR). Other currencies for real money gambling include NOK, CHF and USD. You can also choose EN-AU, EN-CA, FR-CA or EN, ES, DE and FR regional settings.

This is by no means the most packed out online casino when it comes to software providers, and rather it keeps things simple by only choosing to host a few select software providers. Check out the table below this intro for the complete list. As for bonuses and promotions, these apply to video slot players only, while from time to time some of the promos include tables. Talking of promos, you’ll find plenty of leader boards, drops & wins, and cash giveaways!

  • Responsible Gambling Software Tools
  • 0 to 48 Hour Pending Times (1x Deposit Wagering)
  • Megaways, Jackpots, Live, Feature Buy Lobbies
  • Jackpots by Play’n GO, Yggdrasil, NetEnt, Spinomanel, Fazi
  • Video Slots Bonuses Only
  • Pragmatic Play Drops & Wins + GameArt €-$ 1m Tournaments
  • Regional Settings – EN-AU, EN-CA, FR-CA or EN
Online Casino No Image
Casino Games Betsoft, Booming Games, Evoplay, Fazi, Fugaso, Gameart, Gamomat, Hacksaw Gaming, Kalamba Games, Netent, Nolimit City, Oryx Gaming, PG Soft, Play’n GO, Playson, Pragmatic Play, Push Gaming, Quickspin, Red Tiger Gaming, Relax Gaming, Spinomenal, Wizard Games, Yggdrasil
Security Curacao Licensing, HTTPS
Payment methods Wire Transfer, Skrill, Neteller, EcoPayz, Neosurf, MuchBetter, Coinspaid, Jeton, Paysafecard, Sofort, Sepa, Visa/MasterCard, Cashlib, Flexepin, eZeewallet
Live Casino Bombay Live, Evolution, Ezugi, Pragmatic Play Live
Operator Mountberg B.V
Fransche Bloemweg 4
Willemstad
Curacao
Accepted Countries Canada (CAD), Ireland (EUR), Australia (AUD), South Africa (USD), India (USD), New Zealand (AUD/USD)
Casino Bonus 100% Deposit Match up to 1,000 EUR
Actual offer 20 Free Spins no deposit bonus (Book of Dead)

X1Casino Review

Casino Games
Security and Licensing
Registration
Customer Services
Casino Bonus

Good!

To give you an experts X1Casino review, I joined the casino, made a deposit and claimed the welcome bonus offer. By using the casino's lobbies and filters as I would at my regular online casino, I got a feel for what's on offer. Below you will find an overview of the games, licensing, 30-second registration process, deposit options, customer services, and a fully comprehensive overview of the bonus. Plus, there's an over view of the Mountberg B.V operator followed by an FAQ section. Just as a brief intro, what I like about this platform is not being overcrowded with too many games. I found my favourite top video slot collections like the Rich Wilde Book of Dead, John Hunter series, and Big Bass Bonanza series. As for jackpots, this isn't the best casino for the top progressive jackpot slots, but I was happy that BetSoft's long-standing progressive slots are available. In this department, I would say X1Casino is not a casino for jackpot players. However, everyone is different. As for all the other aspects of the X1 online casino platform, take a look at my maestro's review below!

Casino Games Portfolio – X1Casino lobbies

Video slot players, live casino, and table games are the three main iGaming verticals available at X1Casino. As a new member, I sifted through these lobbies testing out the functionality and game selection as I would at my usual online casino. You’ll find games from 25+ software providers with many of then industry award-winning brands such as Evolution, Red Tiger, Quickspin, Pragamatic Play (a serial award winner), BetSoft, and more!

  • Video Slots: You can enjoy a variety of themes and features as well as thrilling bonus rounds, free spins, and exciting graphics. Classic fruit machines with 3 reels, modern 3-reel video slots, Megaways, Cluster Pays, Ways to Win, Pay Line slots from 1 to 100, and many more means there’s something for everyone. Type in ‘Book of’ in the search bar to narrow down certain real mechanics. Plus, if you are looking for ‘Megaways’ or slots with ‘Bonus Buy’, use the ‘Megaways’ and ‘Feature Buy’ lobbies. Also, most of these slots are available for bonus bets. Check out our guide to video slot machine bonuses here where there’s  tons of tips and tricks for bonus beginners.
  • Jackpot Slots: There isn’t an extensive list of progressive jackpots, but there is a dedicated ‘Jackpot’ section with mostly non-progressive slots. Yggdrasil has its Age of Beasts Infinity Reels which stands out. Also, Quickspin has taken on Playtech’s Fire Blaze non-progressive jackpot bonus via its ‘Blue Wizard’ slot. Fazi, Evoplay, Spinomenal, and Booming Games also feature jackpots in this section.
  • Live Tables: The four big guns in live dealer gaming all contribute to the X1Casino live casino lobby. Evolution, Ezugi, Pragmatic Play Live and Bombay Live. All of these software studios have won a variety of EGR B2B, IGA, GGA and SBC iGaming supplier awards, so you can expect high-quality gaming. With several live dealer studios streaming games in real time via webcams to X1Casino, you have access to over 100 live tables. Specifically multiple variants of Roulette, Baccarat, Blackjack, Poker, Andar Bahar, Teen Patti, Dragon Tiger and Sic Bo. You also have live Craps, Fan Tan, Bac Bo and other games.
  • Live Game Shows & Bingo/Lotto: Wheel of fortune game shows are some of the most popular live casino games online. Dream Catcher, Crazy Time, Monopoly Live, Mega Wheel and Sweet Bonanza CandlyLand are at the top of the list and are all available at X1Casino. Bingo/Lotto titles also feature Cash or Crash and Monopoly Big Baller the top choices. And there’s more. Boom City (dice), Deal or No Deal (TV shows), Crazy Coin Flip (Live Video Slot), Gonzo’s Treasure Hunt (3D/VR multiplier game), Dead or Alive (Card Game from the video slot), and many more!
  • Virtual Tables: There is a dedicated ‘Tables’ section. Here you will have the choice of a huge number of variants of each table game. Baccarat, Poker, Roulette, and Blackjack mostly. There’s also a Dragon Tiger RNG title.

The Software at X1 Casino

BetSoft Software Ezugi Live Casino
Microgaming Software Evolution Live Casino
Playson Casino Play'n GO Casino Software
Red Tiger Gaming Casino Software Pragmatic Play Casino Software
Quickspin Casino Software Yggdrasil Casino Software
Relax Gaming NetEnt Casino Software
Spinomenal Casino Booming Games
Evoplay Casino (EN) Push Gaming Casino
Booming Games fazi
NoLimitCity Oryx Gaming

Curacao Licensing – Antillephone License Validation

The operator, Mountberg B.V. holds an Antillephone License Validation. This is a reputable regulatory authority, and online casinos that operate under its framework are required to comply with certain rules and regulations. All games such as blackjack, roulette, baccarat, video slots, and live dealer games under each software provider must provide security and algorithm testing certification before online casinos such as X1Casino can host these games. This ensures all results produced by RNGs come with high integrity.

Although online casinos licensed under Antillephone Validation may not offer the same level of player protection and support as those licensed by other regulatory authorities, thus far, our experience with X1Casino has shown this casino has a good reputation and is trustworthy. And while the Antillephone License Validation is a reputable regulatory authority, you should know that currently, it does not have an official dispute resolution body, which means that players may have limited options for resolving any issues that arise during their gameplay. However, this is something that the Curacao authority is working on. For the time being, you can email [email protected] if you have a casino dispute.

Responsible Gambling: The casino offers responsible gambling tools. By using these tools, players can enjoy the excitement of online casino gaming while minimizing the risk of developing a gambling addiction or experiencing financial harm.

Licenses and safety

Curacao eGaming License HTTPS Secure Casino

X1Casino places a great emphasis on safeguarding your privacy, which is why the casino employs various security measures to ensure your protection. This includes the HTTPS prefix to the URL denoting SSL digital encryption, implementing up-to-date firewall technology, and conducting regular database monitoring. For more information check the Privacy Policy.

Registration – Just 1 Minute

If you are ready to provide your email address, to create a password and confirm your telephone number by SMS, then you can sign up for X1Casino within 30 seconds. That’s it. Once you confirm your number, you need to provide a few personal details and the casino will automatically sign you in. You will now be ready to deposit.

Step 1: SMS Confirmation

  • Open the casino’s home page and click ‘Sign Up’
  • Enter your name, choose a password and enter a valid telephone number – Select ‘Next Step’
  • Wait for the SMS confirmation and enter the OTP code sent

Step 2: Personal Info

  • Enter your ‘First’ and ‘Last’ names
  • Enter your DOB
  • Provide your address including country
  • Select your currency (EUR, AUD, CAD, USD, NOK, CHF)
  • Choose your language (EN-AU, EN-CA, FR-CA, EN, ES or DE)
  • Select the box if you want to receive promotions
  • Confirm you are 18+ and accept the T&Cs + Privacy policy
  • Click ‘Sign Up’ – You will receive a welcome message
  • Before you log in, you need to confirm your email (if it’s not there, check your spam mail)

It’s a fast signing-up process but having to confirm a mobile and email is a little over the top. There are other casinos that require neither, so I am not sure why X1Casino asks for additional steps. That said, they don’t take up a huge amount of your time to complete.

Mobile: X1Casino is an instant play platform. What does this mean? You do not need to download an app to play. Therefore, you can use any smartphone or tablet’s web browser, surf to the casino’s homepage URL and begin the signup process. The same process applies to desktop players. And no matter your device’s screen size, the casino and its games will responsively adapt.

Deposit & Withdrawals – Full review

Deposits take only 30 seconds to a minute if you have your payment info ready. After you complete the signing up process, head over to the “Deposit’ section. Here the casino will present you with a wealth of deposit options. Below I have outlined which countries these deposit methods work in by using currencies accepted. Below this, you will also find some of the ‘deposit’ and ‘withdrawal’ policy rules, which I took directly from the casino’s Terms & Conditions page. Also, for deposit and withdrawal limits, be sure to check the accompanying box below (mobile) or to the right (desktop).

  • Currencies: AUD, CAD, EUR, USD, NOK, CHF
  • Crypto: You can use Coinspaid to deposit to convert into any of the above currencies via BTC and vice versa.

Payment Methods Accepting All Currencies

  • Skrill
  • Neteller
  • EcoPayz
  • Neosurf
  • MuchBetter
  • Coinspaid
  • Jeton
  • Paysafecard
  • Sofort (EUR only)
  • Sepa (EUR only)

Deposit Only (Not available for withdrawals)

  • Visa/MasterCard (Accepts all above currencies)
  • Cashlib
  • Flexepin
  • eZeewallet

Important withdrawal policies

  • You must withdraw to the same method used for deposits
  • Wire Transfer available if your deposit method is not available for withdrawals
  • Withdrawals take up 72 hours to process
  • You can only withdraw if you have wagered your deposit at least 1x

KYC Check: Before the casino can approve your first withdrawal, you will need to pass a one-time KYC (know your customer) check. This entails providing a utility bill and valid government ID.

X1 Casino Payment Options

Neosurf Casino Payments ecoPayz payments
Neteller Skrill Casino
MuchBetter Payments Paysafecard Casino
VISA Card Casino Mastercard Casino

Minimum Deposits/Withdrawals

  • Deposits: 10 EUR ‘or’ 15 CAD-AUD
  • Withdrawals: 20 EUR ‘or’ 30 CAD-AUD

Minimum Wire Transfer Withdrawals

  • EU: 100 EUR
  • Non-EU: 750 CAD-AUD

Minimum Withdrawals

  • Weekly: 2000 EUR ‘or’ 3,000 CAD-AUD
  • Monthly: 5000 EUR ‘or’ 7,500 CAD-AUD

Withdrawal Policy: You can find this under section 4 of the Terms & Conditions found in the X1Casino footer.

X1Casino Customer Support Review

No casino can operate and keep its faithful happy without a stellar customer service department. And that’s exactly what you will get from X1Casino. Here’s the full list of support options you have, plus where applicable I have added my comments from my experience of dealing with each option.

  • Regional Settings/Languages: English (perfect for Ireland) Australian-English, Canadian English, Canadian-French, German, French, and Spanish
  • Real-Time Live Chat Support: Speak with a customer services rep in real-time via a chat window. Minimal waiting times and instant response from a real person.
  • Email: A slightly slower way to get in contact with the X1Casino support team, and ideal if you are not looking for a quick response. An auto-generated email will be sent to your email address notifying you a ticket is open, and you can expect a reply within 2 to 12 hours.
  • FAQ: This is a little bear and needs some sprucing up. There are only three FAQs, so the casino could do much better here.
  • Footer Self Help: A decent selection of info links in the footer: Terms and Conditions, Privacy policy, General Bonus Terms, Responsible Gaming, Cookie Policy, Banking, FAQ

Responsible Gambling Software:  Under your account section look for the menu option ‘Limits’. Here you can set daily, weekly and monthly deposit limits and save them. You can also self exclude or take a short break.

100% Deposit Match Welcome Bonus – Up to 1,000 EUR-USD + 50 FS

The welcome bonus is available for all new players as a one-time first deposit deal. Although the title to this section says you can claim up to 1,000 EUR-USD, for players in Canada this amount is 1,400 CAD and players in Australia 1,500 AUD. As with all bonus offers, there are specific bonus T&Cs set by casino, which you will find in the table accompany this section to the right (desktop) or below (mobile).

Regular Bonus Offers

Throughout your X1Casino membership, you can claim daily and weekly bonus deals. When you make a deposit, select the bonus offer you would like to claim.

  • Reload Bonuses: There are several deposit match casino bonuses available on a daily basis. The percentage match and the amount differ depending on the day you claim the reload (deposit match bonus).
  • Free Spins Bonuses: You will always find a free spins bonus offer. All you need to do is make a deposit and the casino will award you with a certain number of free spins on a designated slot. Your winning spins will then credit your bonus balance. Via the Casinoplusbonus free spins promotions expert guide designed by players for the players, you can learn more about how this casino bonus type works.
  • Tournaments/Promos: Software providers (the game developers) often feature in the ‘Promotions’ section. Pragmatic Play Drops & Wins offers prize drops and cash wins via leader board promos. GameArt’s 1,000,000 Euro prize pool 10 tournament promo is also featuring here.
  • VIP: I don’t see any mention of a VIP loyalty rewards program.
Bonus Turnover and bonus terms

Welcome Bonus

100% Deposit Match 1,000 EUR-USD ‘or’ 1,400 CAD ‘or’ 1,500 AUD + 50 Free Spins

Bonus Money

  • Deposit Match Bonus: 20x ‘Deposit + Bonus’ (40x Bonus)
  • Max Bet: 5 EUR-USD, 7 CAD, 8 AUD
  • Bonus Expiry: 30 Days
  • Minimum Deposit: 10 EUR-USD ‘or’ 15 CAD-AUD
  • Withdrawal: If the bonus is active, it will deactivate upon a withdrawal quest
  • Balance Usage: While the bonus is active, your real money is used first, then your bonus balance

Free Spins

  • Free Spins Winnings: 40x
  • Slots: Vikings Go Berzerk (Yggdrasil)
  • FS Awarded: 10 per day for 5 days
  • Max Withdrawal: 50 EUR-USD ‘or’ 75 CAD-AUD

Game Weights

  • 100% – Video Slots (except )
  • 75% – Classic Slots
  • 0% –  Video slots listed in ‘Section 1.23’ & ‘Section 18’ of the X1Casino Bonus T&Cs
  • 0% – All non-video slot games

Avoid Mistakes

  • Do not stake more than max bonus bet while your bonus is active
  • Avoid all video slots contributor 0% towards wagering

Important: X1Casino could change the above Bonus T&Cs at any time. Double check the validity of the above info via the Bonus T&Cs link in X1Casino’s footer.

Daily Reload Bonuses

  • 20% to 30% Deposit Matches
  • Free Spins for Deposits

Pragmatic Play Drops & Wins

  • Video Slots Only
  • 500,000 EUR Per Month
  • Cash Drop & Leader board Prizes
  • 0x Wagering
Mountberg B.V. & Mountberg Ltd – X1Casino license holder & operator details

The X1Casino platform license holder is Mountberg B.V. If you are an online casino connoisseur, you may have also heard about Sticky Wilds Casino and  winning Stakes Casino. If you would also like to take a look at these two platforms, check out our casino reviews page.

Here’s the full info researched by our business experts:

  • Operating Name: Mountberg B.V.
  • Inauguration: 14 August 2020
  • Address in Curacao: Fransche Bloemweg 4, Willemstad, Curacao,
  • Registered Company No: 154841
  • Statuary Director: Xecutive Corporate Management B.V. (Same address as Mountberg B.V.)

In the casino’s footer, the casino states that Mountberg Ltd is the X1Casino operator. The statement on the website says that Mountberg Ltd. is 100% subsidiary of Mountberg B.V.

This is what we know about the operator:

  • Operating Name: Mountberg Ltd
  • Address in Cryprus: 101 Archiepiskopou Makariou III Avenue, Commercial Union Building, 1st floor, 1071, Nicosia, Cyprus
  • Registered Company No: HE 355350
  • VAT Number: 10355350P
  • Phone Contact: + 357 22 346 367
X1Casino Review FAQ – Commonly Asked Questions and Answers!

What are the best software providers at X1Casino?

It depends on which games you like. In all likelihood, the software provider won’t matter to you if the gameplay is up to your standards. That said, there are some game developers that regularly win iGaming awards, which is a good indicator. Quickspin, Pragmatic Play Live and Yggdrasil have all won slots developer of the year awards and the most prestigious online gambling events. Find out more via the best casinos online guide or menu option where you’ll gain access to full software provider reviews.

How quickly can I sign up and start playing real money casino games?

It takes roughly 1 minute to sign up for an account as long as you can confirm your account via SMS and by email. Once you confirm your email, you can log in and use a number of casino deposit methods to make a deposit. Making a deposit is as simple as using an eComm website with transactions times as low as 10 seconds to approve after you enter your account details and amount you would like to pay into your casino balance.

Which are the X1Casino deposit & withdrawal policies?

The casino has a long list of deposit and withdrawal policies outlined in its main terms and conditions. You can read the most important in the Deposit & Withdrawals – Full review section of this X1Casino review. Also, here’s some to get you started.

  • Currencies Accepted: AUD, CAD, EUR, USD, NOK, CHF.
  • Cryptos: You can deposit using Coinspaid to convert BTC into any of the above currencies, plus you can withdraw from these currencies back into BTC.
  • x1 Withdrawals: You will benefit from free withdrawals as long you turnover your deposit at least 1x.

How much is the X1Casino bonus?

The welcome bonus is available for video slots only and the amount depends on your country and currency. Here’s the list of bonuses for three of the casino’s target audiences:

  • Ireland & Europe: 100% Deposit Match up to € 1,500 + 50 Free Spins
  • Canada (English/French): 100% Deposit Match up to C$ 1,500 + 50 Free Spins
  • Australia: 100% Deposit Match up to A$ 1,500 + 50 Free Spins
  • World: 100% Deposit Match up to €US$ 1,500 + 50 Free Spins

Need help? For tips and tricks covering how to claim a welcome bonus, what to look out for and how to avoid bonus mistakes take a look at our online casino welcome bonus offers experts guide here.

What other casino bonus offers are available?

In the X1Casino promotions section, you will find a bonus for every day of the week. Unlike the welcome offer, which is a one-time deal, the regular bonus offers are available weekly. There is a mix of deposit match and free spins bonuses available. Plus, look out for tournaments, cash drops and leaderboards with prize pools giving away cash wins with 0x wagering requirements attached.

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